Mahi Gold's Privacy Policy and Terms of Service

Welcome to MAHI GOLD (www.mahigold.com or the "Website"). This policy (the "Privacy Policy") explicates our practices regarding the collection, use, and disclosure of information that you may provide via this Website and certain related services. Please be sure to read this entire Privacy Policy before using or submitting information to this Website. 

MAHI GOLD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Policy

The Privacy Policy is an overview of our treatment of customer information that we collect and receive. This information includes a customer’s past use of the website, and information that they have disclosed to us at any time. The policy defines personal information as any information about a customer that is personally identifiable. This information includes but is not limited to, name, phone number, email address, address, and applies when this information is not otherwise publicly available.

By using this Website, you agree to the terms of this Privacy Policy. Whenever you submit information via this Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Confidentiality and Security

MAHI GOLD limits access to your personal information to our employees who we think necessitate the need of access to that information in order to provide service and products to carry out their job. We maintain safeguards that follow federal regulations that protect your personal information; these safeguards are physical, electronic and procedural.

Protecting Your Information

MAHI GOLD does not share your personal information with anyone outside of our company that is not affiliated with us. We only share your information in order to provide products/services you have requested, if you have given us your permission to do so, or under these circumstances:

We may share some or all of your personal information with any subsidiaries, joint ventures, or other companies under a common control, in which case we will request that these affiliates honor this Privacy Policy.

We may disclose your personal information to contractors or service providers that help us provide services to you or deliver products to you. For example, we will disclose your billing information to payment processors to process your order transaction, shipping address to shipping contractors to deliver a product to you, and, at times, your email address to email fulfillment contractors to send you emails from us.

We may disclose your personal information to contractors, service providers, or third-party marketers that help us provide services and deliver products or advertisements to you.

We will answer and follow orders of subpoenas, court orders, other legal process, to establish or exercise our rights as a company or to defend ourselves against legal action. MAHI GOLD finds it necessary to share certain information in the instance of investigation, prevention of, or action against illegal activities, fraud, situations that pose real danger to any person, situations that violate the MAHI GOLD terms of use, or in other circumstances where it is required by law.

Data Security

The MAHI GOLD website involves procedures of physical, electronic and administrative nature to safeguard your confidentiality. These procedures include Safeguard Sockets Layer (SSL) for financial transactions. We use Safeguard Sockets Layer encryption to protect your online information, and we also protect that information in our offices and facilities. Your personal information and access to it is always restricted.  Our staff who needs to access your information to perform their role or carry our services for you, are granted this access. Lastly, we depend on third-party providers for the physical security of our computer hardware. After research and experience, we believe and support that their security measures and procedures are sufficient.

You can be assured that personal information collected through the Website is secure and is maintained in a manner consistent with current industry standards. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Moreover, where you use passwords, ID numbers, or other special access features on this Website, it is your responsibility to safeguard them.

Collecting Information

MAHI GOLD collects information when you: create an account with MAHI GOLD,  when you visit the MAHI GOLD website or the web pages of certain MAHI GOLD partners and affiliates, and when you enter sweepstakes or promotions that require your information.  We may combine your information from the information available from other business partners or companies. In creating an account with MAHI GOLD, we require your name, email address, date of birth, gender, zip code, interests and occupation. After creating an account and signing in when you visit the site, you will not possess anonymity.

As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol (IP) addresses, cookies, Internet tags, and navigational data collection. We use this information for the purposes of customizing the web content you see, more easily fulfilling your requests for our products and our services, to improve our site and our customer service, to contact you, to conduct research on our customer demographic, and to provide information to internal/external clients that will remain anonymous.

A "cookie" is a bit of information that a website sends to your web browser that helps the website remember information about you and your preferences. This Website uses cookies.

"Session cookies" are temporary bits of information that are erased once you exit your web browser or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies. 

"Persistent cookies" are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete them. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., a username), helping to determine what areas of the website users find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies. 

"Internet tags" (also known as pixels, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell a website server information such as the IP address and browser type related to the user’s computer. This Website uses Internet tags.

"Navigational data" (log files, server logs, and clickstream data) and Internet tags are used for system management, to improve the content of a website, market research purposes, and to communicate information to users. This Website uses navigational data.

Internet-Based Online Advertisements

We, or a data provider we have engaged, may place or recognize a unique cookie on your browser to enable you to receive customized ads, content, or services. No personally identifiable information is on or connected to these cookies. Customized ads are intended to be relevant to you based on information we or an online advertising network serving the ad collect about your online activities here and elsewhere over time. For example, anonymous information collected across multiple Internet sites that you visit over time may enable the ad network to predict your preferences and show you ads that are most likely to be of interest to you. Some of these networks may participate in the Digital Advertising Alliance’s ("DAA") Self-Regulatory Program. To learn more about your choices relating to networks that participate in the DAA Program, including how to opt out of this category of advertising, please visit http://aboutads.info/choices.

Third Party Links

This Website may contain links to websites of third parties not affiliated with MAHI GOLD. This Privacy Policy will not apply to these third-party websites and this Website is not responsible for the privacy practices or the content of any of these other websites, even where these third-party websites indicate a special relationship or "partnership" with this Website. In most cases, we do not disclose personally identifiable information to those responsible for the linked websites. The linked websites, however, may collect personal information from you when you visit their website. This collection of information is not subject to the control of this Website. To ensure protection of your privacy, always review the privacy policies of the websites you visit.

Your Information

It is your right to edit your account information at any time. We maintain the right to contact you with certain service announcements, administrative communication, and newsletters, all of which relate to the MAHI GOLD service. These communications are considered part of your MAHI GOLD account and we reserve the right to send them to you without offering you the opportunity to opt out. Deleting your account is possible by contacting MAHI GOLD at info@mahigold.com.

Non-Confidential Information

Except for information necessary to place an order, we do not want you to send to us any confidential or proprietary information through this website. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting it, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Errors and Inaccuracies

We always try to provide complete, accurate, up-to-date information on our website. Unfortunately, despite those efforts human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this website, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

You also agree to promptly notify us of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to this websites by emailing us. In addition, if signed into your account, you agree to exit from your account at the end of each session. We explicitly disclaim liability for any and all losses and damages arising from your failure to comply with this section.

Applicable Law

By visiting our website, you agree that the laws of the State of Massachusetts, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and us or any of our affiliates regarding your visit to and use of our website. 

You must exercise caution, good sense and sound judgment in using this website. You are prohibited from violating, or attempting to violate, the security of this website. Any such violations may result in criminal and/or civil penalties against you. Mahi Gold will investigate any alleged or suspected violations and if a criminal violation is suspected, we will cooperate with law enforcement agencies in their investigations

Your Consent

You acknowledge that this Privacy and Usage Policy is part of the Terms of Service, and you agree that using our website signifies your assent to the MAHI GOLD Privacy and Usage Policy and related terms of use provided above, is subject to all applicable laws, and is undertaken at your own risk. MAHI GOLD reserves the right to change this Privacy and Usage Policy at any time, without advanced notice. If we decide to change our Privacy and Usage Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

How to Contact Us

If you have any questions, comments, or concerns about the information collection and usage practices of this Website, please contact us by emailing info@mahigold.com or by sending mail to 465 Main Street, Chatham, MA 02633.

Mobile Terms of Service

MAHI GOLD

Last updated: July 20, 2022

The Mahi Gold mobile message service (the "Service") is operated by MAHI GOLD (“Mahi Gold”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Mahi Gold’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mahi Gold through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with MAHI GOLD. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mahi Gold mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance email info@mahigold.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.