Returns Policy

MAHI GOLD will accept full-price merchandise returns for items that have not been worn, altered, or washed for a full refund within fifteen (15) days from the date of delivery. All tags must be attached at time of return.  All returns are subject to a $8 handling charge per order and will be deducted from the refund amount. Exchanges are free. This $8 charge covers shipping labels and additional shipping charges

To start your return or exchange online, visit our online return portal and follow the steps below. 

  • Find your order using your order number and zip code. You can find the order number by logging into your account or checking the original order information you received via email. 

  • Follow the prompts within our portal to select a refund, exchange for a new item or a gift card.

  • You will be able to download and print a return shipping label. Please securely pack your order using the return shipping label provided.

  • You will receive an email update once your return or exchange has been processed.

Please note we cannot provide an exchange or store credit for items returned after 30 days after the original delivery date. And we are unable to accept items that are labeled Final Sale at the time of purchase for returns or exchanges.

Refunds will not be processed until the product is received & quality checked at our warehouse. Please allow up to 5 business days for processing. Refunds are available via online credit or returned to your original payment method. Once your refund has been processed, you will receive an email confirmation to the email address entered at time of purchase. Return restrictions may be placed on accounts that have exceeded our exchange threshold.

Online Credit is only redeemable AT MAHIGOLD.COM and our MAHI GOLD Outfitters store location in Chatham, MA.

Upon receipt of returned goods, MAHI GOLD reserves the right to deny credit if the merchandise does not meet return policy requirements.

Above is our online purchase return policy. Please note that MAHI GOLD's online return policy may differ from our in store return policy.